FAQ

Product Information

What are the dimensions of the MSTRPLN planner?

10.4"(H) x 7.4" (W)  

Is the MSTRPLN still suitable for me if I'm not a financial, budgeting wizard?

Absolutely! We at MSTRPLN believe that financial independence is a key component in achieving your wildest dreams, but we also understand how hard and scary it can be to tackle such an intimidating topic. Don't worry! Skip right past all that financial scariness and you'll still have a planner to help keep your organized as you plan your goals. 

Do you sell undated planners?

Yes! We sell dated, undated planners and printable planners!

What do I do with my planner once I'm done with it?

We hope you keep it! It's like a less emotional, more productive version of your high school diary. Hang on to it and see how far you've come. 

Where are your planners printed and designed?

Our planners are designed in Los Angeles, CA and printed with our good friends in China.

Who designs the product?

All the products are designed by our founder, Aja Dang. You can find her on Youtube and Instagram

Returns + Exchanges

Is there a return policy?

We are very confident that you'll love this planner but we know all too well about impulse buys. As long as the physical planner has not already been shipped, you may return the that planners for a full refund. Please email us at mstrpln.co@gmail.com to initiate a return.

Unfortunately digital and printable planners are final sale. If you'd like to test out our planner, we are offering free printables for the month of January. You can test it out before you buy! 

Can I return my printable or digital downloads?

There are no returns of printable or digital products. This is because you cannot return the product and I cannot stop you from copying it. So please make sure you know and love any printable and digital products before purchasing.  

What if my product arrives damaged?

We are your hardest to make sure your MSTRPLN planner arrives to you in tip top shape, but if your planner arrives to you damaged, please email us at mstrpln.co@gmail.com and you will be offered a refund for store credit.

What do I do if I don't like the planner?

We really want you to love your planner. We'd encourage you to go through our website or Instagram page to find tips and tricks to making the planner work for you. If you have any questions, please email us at mstrpln.co@gmail.com and we'll be happy to help you. 

Shipping Information

Why do you only sell as pre-orders?

Sustainability is a passion of ours. While we continuously find different ways to improve our sustainability efforts in our paper products, our pre-order system allows us to accurate anticipate the demand levels to we can order only what we need and decrease our waste.

How long does it take to process my order?

With our pre-order model, we hold off on production until the last day of pre-sale. From there it will take 14-21 days to get to our offices in Los Angeles and will be shipped out within the week.

Do you ship internationally?

Absolutely! We ship from Los Angeles, CA and MSTRPLN ships to most countries. Full disclosure, we try to keep shipping costs down but shipping overseas may end up being pricey. We recommend gathering a group of friends together to put in a bulk order so you can split the shipping cost! 

How much is customs tax?

The customs tax depends on the country that the order is being shipped to.

Order Information  

How can I cancel my order?

As long as pre-sale hasn't ended, you can cancel your order. Please DM us on Instagram or email us at mstrpln.co@gmail.com ASAP.

Help! I haven't received my order!

Email us at mstrpln.co@gmail.com or DM us on Instagram and we will get to the bottom of it. 

Payment Information

Are your prices in USD?

All prices are in USD. We would love to offer pricing in your local currency, but as a small business, that's not an option right now.